- A Simple Guide to Mapping Your Customer JourneyJust as companies plan their market entry and product development, understanding the customer journey requires analysing every touchpoint.
- The Value of an Omnichannel Marketing StrategyAn omnichannel strategy is business's solution to delivering consistent, memorable customer experience across the digital landscape.
- Building Your Brand Using a Flywheel ModelThe flywheel model is a game-changer for your branding efforts. Discover how to build momentum that fuels lasting growth and sets your brand apart.
- How to Win with AutomationAutomation has become a cornerstone of increasing efficiency and productivity across various industries. Just like the automation of car assembly lines revolutionised the manufacturing sector, companies can benefit immensely from embracing automation in their marketing. In this article, we will explore the transformative power of automation and how to leverage...
- Start marketing with MetaIntroduction to Meta technologies In this blog we will review how to use Facebook, Instagram, and WhatsApp to establish an online marketing presence for your business. Many business owners are unsure of the value that social media offers them, this article aims to make clear the marketing benefits and features...
- New Customer ExperiencesWith a customer-centric marketing strategy in place it becomes imperative to give your customers unique brand experiences. How do you upgrade your customer experiences? It begins with understanding that most consumers consider themselves ‘channel agnostic’, meaning that the border between the online and offline marketing worlds has been blurred. So...
- Customer-centric MarketingThe age old adage that “the customer is always right” still rings true in the era of digital transformation. Regardless of your business offering or target market, the goal of creating awareness with potential or returning customers at key points in the purchasing process is vital to success. Having a...
- Route to Ready – Digital Transformation by GoogleIt is no secret that since the global pandemic most businesses had to adapt to some kind of digital structures, both internally (the way their teams talk to each other, Zoom) and externally (the way the brand talks to customers). Digital Transformation became the buzzword. Unfortunately like most buzzwords the...